Shipping

Shipping

Shipments within Italy are handled by SDA courier.
For international shipments, the courier may vary based on the destination and geographical area; major partners used include DHL, UPS, and other selected express couriers.

All orders are accompanied by an official invoice, issued in accordance with current trade regulations, indicating the value of individual items in Euros. For discounted items, the invoice will show the discounted amounts.

Orders are processed by NIKLÒ from Monday to Friday, between 10:00 AM and 1:30 PM.
Orders placed during weekends or public holidays will be handled starting from the next available business day.

Orders containing immediately available items are usually entrusted to the courier within 24/48 working hours from order confirmation. During periods of high demand, sales, or holidays, timings may vary.

NIKLÒ reserves the right to postpone shipments in the event of force majeure, extraordinary events, or situations beyond its control.

Any shipping insurance is valid until the moment of delivery of the goods to the recipient.

By placing an order, the Customer establishes a commercial relationship with NIKLÒ and undertakes to accept delivery of the package. In case of refusal of shipment, failure to collect, or return to sender, any shipping, storage, or handling costs incurred by NIKLÒ will be deducted from any due refund.

Cash on Delivery Orders

Pay comfortably upon delivery, directly to the courier.

Orders placed with cash on delivery require the Customer's commitment to collect the goods at the time of delivery.

In the event that a cash on delivery order is refused, not collected, or returned to sender due to reasons attributable to the Customer, NIKLÒ reserves the right to limit or deactivate this payment method for future purchases.

In such circumstances, any subsequent orders may only be accepted with advance payment, as a guarantee for the shipping and handling costs incurred.

A commission of €3 will be added to the total order.

Free Shipping

Shipping is free for all orders over €199.