Here you'll find answers to the most common questions about products, shipping, and returns, so you have all the information you need to shop with confidence. And if you don't find what you're looking for, no problem: our customer service team is always ready to help with a smile!
Shipping is FREE for all orders over €149. For all other orders, shipping within Italy is €5.
When will my order be shipped?
Orders are shipped by NIKLO', Monday to Friday, 10:00-16:30. Orders placed over the weekend will be managed starting from the following Monday morning.
What payment methods are accepted?
At Niklo, you can pay however you like. Credit card, PayPal, Scalapay, Klarna, Alma, and cash on delivery are all accepted payment methods.
Authenticity
100% new and authentic products.
Shipping
Orders are processed within 24/48 business hours.
Made Easy
You can return your item within 14 days of receiving it.
Customer Service
Contact our customer service for information on your orders.
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